Bowtie Solutions
Bowtie Solutions is a specialized service BDC partner built exclusively for the automotive industry, helping dealerships and repair facilities keep service schedules full and maximize profitability. Founded by automotive professionals, Bowtie combines deep industry knowledge with proven processes to deliver inbound call management, proactive outbound campaigns, and fully managed service BDC solutions tailored to each client’s operation.
Acting as a seamless extension of a dealership’s team, Bowtie Solutions enables service advisors and staff to stay focused on customers in the lane while ensuring no call, opportunity, or follow-up is missed. Through a unique blend of real human interaction and integrated technology, the company delivers measurable results—improving customer experience, increasing retention, and uncovering hidden revenue opportunities—all without the overhead of building and managing an in-house BDC.
Services & Areas of Expertise
Summary of Company
We handle ibound and overflow Service BDC Scheduling calls.
We focus on retention campaigns inviting customers back to service.
We focus on Outbound recall campaigns.
We build out a custom BDC process that if dealers want to bring it in we turn in all over to the dealership to include all of the work we built on our end.
MEET THE FOUNDER
Hey, I'm Matt!
As founder of Dealer Product Solutions I have spent more than a decade working alongside dealerships, F&I departments, and automotive partners across the country.
Throughout my career, I’ve had the unique privilege of speaking with both vendors and dealers nationwide. One thing became very clear to me — too many dealerships were being placed into rigid, cookie-cutter programs that didn’t truly fit their store, their team, or their customers.
That’s why I started Dealer Product Solutions.
My goal has always been simple: give dealerships the flexibility to run their business their way, while still providing the products, ideas, and support that help them increase profitability and deliver real value to their customers.
Because I work with both vendors and dealers across the country, I’m able to bring a broader industry perspective to the dealerships I support. Many stores only see what they’ve experienced within their own operation — I have the opportunity to see what’s working across the industry and help dealers apply those ideas in ways that fit their unique culture and goals.
More than anything, I believe the best vendor relationships feel more like true partnerships. I’m always happy to share ideas, connect people, and support fellow members of the Automotive Partners Association.
If you're part of the APA community and want to talk F&I, profitability, or simply exchange ideas about the industry, I’d love to connect.
What our partners say about us.
DPS is by far one of the most advanced and user friendly company's in the auto industry and I highly recommend. Riley who is the owner is always available and a plethora of knowledge. Hands down this company supersedes all others especially in the auto industry. Her products are no brainers, competitively priced and easy to work with. What is better than that? In this fast paced always changing and growing industry, it is so nice to have continuity and most important professionalism which is exactly what you get with dealing with this company and Riley, who is ALWAYS available. If I could give a 5 star review I would give 10 Adam PerruccioFinance Manager, Blasius Chevrolet
